OUR PRIVACY POLICY

1. Information We Collect

We may collect various types of information, including:

• Personal Information: This includes your name, job title, and contact details such as your email address.
• Demographic Data: We gather postal codes, preferences, and interests to better understand our users.
• Survey Data: We collect responses to customer surveys and special offers to improve our services.

2. How We Use Your Information

We utilise the information we collect for several purposes:

• Internal Records: To maintain accurate records of your interactions with our services.
• Product and Service Improvement: To enhance our offerings based on user feedback and usage patterns.
• Promotional Communications: To send you updates on new products, special offers, and other information that might interest you.
• Market Research: To contact you for feedback through various channels, including email, phone, or mail.
• Personalised Experience: To tailor your website experience according to your preferences.

3. Data Security

We are committed to protecting your information. To ensure its security:

• Protective Measures: We implement physical, electronic, and managerial procedures to safeguard your data from unauthorised access or disclosure.
• Ongoing Commitment: We continually review and update our security practices to address potential vulnerabilities.

4. Cookie Policy

Cookies are small files that help enhance your browsing experience. Here’s how we use them:

• Traffic Analysis: Cookies help us analyse web traffic and understand which pages are most frequently visited. This information is used to improve our website.
• Personalisation: They allow us to remember your preferences and tailor your experience to your needs.
• Managing Cookies: You can manage cookie settings through your browser. If you choose to decline cookies, you may not experience all features of our website.

5. External Links

Our website may contain links to other sites. Please note the following:

• No Control: We do not control these external websites and are not responsible for their privacy practices.
• Privacy Policies: We recommend reviewing the privacy policy of any site you visit through our links.

6. Controlling Your Personal Information

You have control over how your personal information is used. Here’s how you can manage it:

• Direct Marketing: Opt out of direct marketing by selecting the appropriate option on our forms or contacting us via email at enquiries@suburbangroup.co.uk.
• Access and Correction: Request access to your personal information or correct any inaccuracies by contacting us. Please note that a small fee may apply.

We do not sell, distribute, or lease your personal information to third parties without your consent, except where required by law. Additionally, we may send you information about third parties only if you have requested this.

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please reach out to us at enquiries@suburbangroup.co.uk.

If you have any website related queries please contact our provider SUSSIT Creative Studio